Why are my candles tunneling?

To prevent tunneling, each time you light one of our Soy Candles, you need to burn it until the liquid melt pool extends to the edge of the container. This will help maximize your burn time, and eliminate tunneling. The general rule is to burn your candle one hour for inch of diameter of the candle.

Why is wick trimming important?

Trimming your wick to 1/4" before lighting will help to extend your burn time. However, do not trim your wicks too short. Too short of a wick can result in a small flame in which case the liquid melt pool may not be able to reach the edge of the container.

General Candle Burning & Candle Safety Tips

• Remove all labels from votives & melts prior to burning or warming.
  
• Re-trim your wick before each burn to prevent uneven burning. Keeping your wick trimmed & centered will help to maximize your burn time. Do not leave wick trimmings in your candle. If your wick becomes off center, while wax is soft use a metal utensil to push wick back to center of candle.
  
• Burn your candles on a heat resistant, dry surface away from anything that can catch fire, out of the reach of children & pets.
  
• Avoid burning your candles in a draft. Drafts can reduce your overall burn time by causing rapid and uneven burning.
  
• It is best not to move a lit candle. Glass & tin containers can become hot while burning.
  
• To prevent tunneling and maximize burn time, each time you light your candle, allow it to burn until the pool of wax reaches the edges of the container. We recommend that you do not burn your candle for longer than 4 hours at a time.
  
• Do not extinguish candle with lid, carefully blow out or use a candle snuffer.
  
• Never leave burning candles unattended.
  
• Avoid keeping your candles in direct sunlight or under spotlights, both light sources can cause fading.
  
• Soy candles should always be burned in an appropriate candle holder or base.
  
• Discontinue burning your candle when approximately 1/4" of wax remains. Allowing your candle to burn until no liquid remains can generate excess heat and may cause the container glass to break.